Full-serviceWell documented

CCI

Mission Viejo, CAFounded 1995

4.19 ratings · 8 reviews across 2 sources, out of 5 stars. Jump to reviews.

About CCI

Creative Conception, Inc., also known as CCI, is a for-profit egg donation and surrogacy agency based in Mission Viejo, California. It works as a full-service agency, meaning it coordinates the pieces of a surrogacy journey rather than focusing on a single step, and it also runs an egg donor program. The company remains active and is a small operation, with a team of roughly a half-dozen people.

Kellie Snell Keenan is listed as the agency's owner and director, and appears as the principal contact on its team page and business listings. According to the agency, its team is made up of former intended parents, surrogates, and egg donors, and its stated mission is simply to help build families. The agency says each client is assigned a dedicated case manager who guides them through every stage of the process.

CCI describes itself as serving clients throughout the United States as well as internationally, and it works with LGBTQ+ intended parents. Surrogates it works with are expected to be United States citizens; it does not work with surrogates living outside the country. The agency has a no-smoking policy for gestational carriers, and its requirements around age, body mass index, and prior pregnancy history are set out in the eligibility table further down this page, alongside published fee information and compensation ranges.

The agency is listed in the Men Having Babies Surrogacy Advisor provider directory as a full-service agency and egg donor agency. Its published program materials and intake information are available on its own website.

Service model
Full-service
Team size
About 6
Founded
1995
Offices
1
Egg donors
Own program

Highlights

  • Works with LGBTQ+ and international intended parents
  • Verified member of Men Having Babies - Surrogacy Advisor provider directory (listed as Full Service Agency | Egg Donor Agency, Mission Viejo, CA)
  • Publishes its fee structure
  • Working with families for over 30 years

Reviews & reputation

Updated Oct 1, 2026
4.1
9 ratings
  • 5★7 5-star ratings
  • 4★0 4-star ratings
  • 3★0 3-star ratings
  • 2★0 2-star ratings
  • 1★2 1-star ratings

Combined from Google ratings. Forum and Trustpilot posts are counted as reviews but don't carry a star rating.

What reviewers say

AI summary of 8 reviews · can make mistakes

Reviewers are overwhelmingly positive about CCI, often describing caring, supportive staff who stay involved from start to finish. Several mention that the process felt smooth and manageable and that their questions were answered patiently. Not every reviewer was satisfied, but no concern comes up repeatedly.

Often praised

  • Caring, personally involved staff
  • Questions answered patiently and quickly
  • Smooth, low-stress process

8 reviews match these filters.

  • SurrogateJan 22, 2026

    I worked with Creative Conceptions for my first surrogacy journey, and they were absolutely amazing. They walked me through every step of the process and patiently answered every question I had, which made such a life-changing experience feel much less overwhelming. On transfer day, the owner even came personally to wish us luck, which meant so much to us and truly showed how much they care. Because of how positive and smooth my first journey was, I didn’t hesitate to choose Creative Conceptions again for my second surrogacy journey. I’m so grateful for their support, professionalism, and genuine compassion. I highly recommend them to anyone considering surrogacy.

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  • SurrogateJan 22, 2026

    I had a really great experience with CCI. I will forever be grateful for everything they have done for me. Through the whole process they were super nice and caring of me and the parents. They answered our questions and concerns quickly and made me feel like family. If they read this I hope they know they are amazing and deserve the best :)

    View on Google (opens in a new tab)
  • Reviewer type not statedJan 25, 2024

    I’m an offspring and I didn’t get what I needed to know to find my egg donor that wanted to be identified.

    View on Google (opens in a new tab)
  • Reviewer type not statedJul 8, 2022

    Great experience so far! Excited for the future with this agency :)

    View on Google (opens in a new tab)

Google reviews are shown as written and link to the original. Forum, Yelp and Trustpilot entries are our short summaries of what was posted, linked to the source. Reviewer type is inferred from what each reviewer wrote.

For intended parents

Who they work with

  • LGBTQ+ intended parentsYes
  • Single intended parentsNot published
  • International intended parentsYes
  • Surrogates living outside the U.S.No

Costs

  • Fee structurePublished by the agency
  • Agency feeNot published — ask the agency
  • Escrow providerNot published — ask the agency
  • Typical time to matchNot published — ask the agency
Estimate your full journey cost →

For surrogates

Base compensation

$60,000 – $75,000

Published by the agency. Benefits and allowances are usually on top of this.

Requirements

  • Age range21–41
  • Maximum BMI33 or lower
  • Prior pregnanciesAt least 1
  • Prior C-sectionsNot published — ask the agency
  • Raising own childNot published — ask the agency
  • SmokingMust be a non-smoker
  • Citizenship or residencyUS citizen
  • States not acceptedNot published — ask the agency
  • Support personNot published — ask the agency

Requirements change — confirm with the agency before applying.

See which agencies fit you

Common questions about CCI

  • CCI accepts gestational surrogates between 21 and 41 years old.

Contact