Family Makers Surrogacy Agency, LLC, which presents itself publicly as Family Makers, is a for-profit, full-service surrogacy agency based in the Sandy Springs area of Atlanta, Georgia. The business was started in 2016 and is led by founder and CEO Ashlee Hammonds, who is listed as the company's principal contact. The agency says it is owned and operated by former intended parents.
The agency works with both sides of a surrogacy journey, connecting intended parents with gestational carriers and staying involved through the match and the pregnancy. According to its website, it offers tiered levels of agency support so intended parents can choose how much of the coordination they hand off, and it does not charge agency fees until a match has been approved. Its team page describes a director along with several surrogacy coordinators and case managers, so matched families and surrogates typically work with an assigned point of contact alongside the founder.
Family Makers works with intended parents living outside the United States as well as domestic clients. Its program materials describe support that runs from application and screening through matching, the medical process, escrow and billing questions, and the period after delivery.
Several surrogates who have worked with the agency describe the communication and case-management side of the journey, including regular check-ins from the founder and their assigned coordinator and help sorting out escrow and medical-bill questions.
The agency publishes its fee structure, and it has been an accredited business with the Better Business Bureau serving Atlanta and Northeast Georgia since June 2019, with an A+ rating. Fees, surrogate compensation ranges, eligibility requirements and accreditation details appear in the sections below.
AI summary of 40 reviews · can make mistakes
Reviewers are overwhelmingly positive, often describing a personal, small-agency feel where they were treated as people rather than numbers. Many mention responsive communication, step-by-step guidance through medical, legal and escrow tasks, and support that continued after delivery. A few prospective applicants were unhappy with communication during screening and with being turned away without a clear explanation.
40 reviews match these filters.
I am grateful to share that working with Family Makers was one of the best decisions I’ve ever made. From the very beginning, they made the entire surrogacy journey feel personal, supportive, and genuinely meaningful. What could have felt overwhelming at times instead felt seamless because of the incredible team behind it and their expertise as well as the education they offered me. They don’t treat you like “just another match,” they truly become family and have your best interest in mind. Every single one of the Ashle(e/y)’s and Shelby went above and beyond in each interaction I had with them. You can feel how deeply they care about everyone involved in the journey. They celebrate the exciting moments with you, support you through the emotional ones, and always make sure you feel seen, heard, and valued. What impressed me most was how proactive and professional they were throughout the process. They anticipated potential bumps before they even became issues and handled everything with so much care and experience. And on the rare occasion something unexpected did come up, they addressed it quickly, calmly, and professionally. Having that level of support and trust made all the difference. What makes Family Makers even more special is that their support doesn’t stop once delivery happens or the journey officially comes to a close. They continue to check in, offer support, and genuinely care long after the baby is born. That ongoing connection says so much about the kind of people they are and the heart behind what they do. I feel incredibly lucky to have worked with Family Makers and to have had such an amazing experience throughout my journey. It truly was everything I could ask for and more, and I’m already looking forward to starting another journey with them in the future. I would recommend them to anyone looking for an agency that offers not only professionalism and experience, but also that personal touch and genuine care that makes all the difference. Family Makers doesn’t just help create families, they become part of yours.🫶🏻
View on Google (opens in a new tab)I couldn’t say enough good things about Family Makers. They treat you like people, not a number, and met us in the hardest time of our life. Ashley helped advocate for both us and our GC, navigating us through each step. They grieved with us in our losses, handling things in the background without ask, open and direct communication. And at last celebrating the wins, the birth of our son.
View on Google (opens in a new tab)Family makers…where to even begin. For starters- they helped change our entire world in the best way possible. We are holding our baby girl in our arms today without any gripes or bad memories through the entire surrogacy journey. We had an incredible experience with this agency from start to finish. They matched us with the most amazing surrogate (who has utilized them for her journeys 2x before us) and we truly couldn’t have asked for a better agency. From day one, their team was supportive, responsive, and deeply invested in making sure everything went smoothly. What stood out most was how they guided us every step of the way. At no point did we feel overwhelmed—they anticipated our needs, answered every question, and made what could have been a stressful process feel organized and manageable. They knew what we needed to know before we even knew what the next step was. Surrogacy was a brand new world for us, and we are eternally grateful for their hard work that took such a scary, intimate and uncertain process and made it a flawless and exciting experience. Their professionalism, compassion, and attention to detail gave us complete peace of mind throughout the entire experience. Even when we were “shopping” agencies before we even went through IVF, they were the only agency who took the time to discuss details and expectations with me, while the others said they would give me information after embryos were created, this showed us that they cared about people in this season, not just the business side of it. Our rockstar of a coordinator Ashley Christman claims her role was small, but truly she was our comfort and who we ran to first anytime we needed something or had a random thought. Ashlee Hammonds, the owner of the agency is also incredible. She is meticulous with accepting the right women to be surrogates and she was an intended parent herself, she knows how deeply emotional the journey can be and sets the high standard for her agency to make sure intended parents and surrogates can enter this “world” feeling supported but also understood. We wholeheartedly recommend this agency to anyone considering this path—you will be in the best hands.
View on Google (opens in a new tab)Finally a good time to write my review! Choosing Family Makers for my surrogacy journey was one of the best decisions I’ve ever made. From the very beginning, the process felt thoughtful, organized, and genuinely supportive. Every step — from applying to delivery — was handled with care, clarity, and compassion. My coordinator (Ashley Christman) was absolutely phenomenal. She was communicative, knowledgeable, and truly invested in me as a person, not just a surrogate. One moment that will stay with me forever was during a late-night placental abruption. I couldn’t get ahold of my intended parents, and without hesitation my coordinator stayed awake, continuously trying to reach them and making sure I was ok. That level of dedication speaks volumes about the kind of agency Family Makers is. My intended parents were nothing short of amazing. From our first match meeting, it felt like a beautiful, natural connection. We were truly a picture-perfect match, built on trust, respect, and gratitude. I felt appreciated and supported every step of the way, and it made the entire experience incredibly meaningful. The journey itself was smooth and well-coordinated — from medical clearances, legal, and transfer, to ultrasounds, milestones, and ultimately delivery. Everything felt intentional and well-paced, which allowed me to focus on what mattered most: carrying this precious gift with confidence and peace. Applying 3/16/2024 & Delivering on 6/7/25 was the culmination of an unforgettable experience — one filled with purpose, teamwork, and heart. I am forever grateful to Family Makers, my coordinator, and my intended parents for making this journey so positive and beautiful. The owner Ashlee Hammonds even checked on me with the minor complication, during my hospital stay & post delivery & even 6 weeks post-partum! If you are considering surrogacy, I cannot recommend Family Makers enough. They don’t just guide you through a process — they walk beside you through one of the most meaningful journeys of your life. 💛
View on Google (opens in a new tab)Google reviews are shown as written and link to the original. Forum, Yelp and Trustpilot entries are our short summaries of what was posted, linked to the source. Reviewer type is inferred from what each reviewer wrote.
Base compensation
Up to $95,000
Published by the agency. Benefits and allowances are usually on top of this.
Requirements change — confirm with the agency before applying.
See which agencies fit you
