Full-service

Family Matters Surrogacy

San Diego, CAFounded 2016

4.719 ratings · 12 reviews across 3 sources, out of 5 stars. Jump to reviews.

About Family Matters Surrogacy

Family Matters Surrogacy, LLC is a for-profit, full-service gestational surrogacy and egg donation agency based in the San Diego area of California, where it was founded in 2016. It is owned and led by Breann Piccini, who is listed as the principal of the business.

The agency works with intended parents and with women applying to become gestational carriers, handling the match between them and supporting both sides through the journey. Alongside surrogacy, it runs an egg donation program, so families who need donor eggs as well as a carrier can arrange both through the same office. Applicants are asked to be U.S. citizens or legal residents.

According to the agency, every applicant accepted into its program goes through a face-to-face interview, rather than being screened at a distance. It also says its staff attend the key milestones of a surrogate's journey in person, including medical screening, the embryo transfer, the 20-week ultrasound and the delivery. That hands-on, small-team approach is central to how the agency describes itself.

Basic requirements for surrogate applicants, including age range, body mass index and prior pregnancy history, along with fee and compensation information and any licensing or Better Business Bureau details on file, appear in the sections below this summary.

Service model
Full-service
Founded
2016
Offices
1
Egg donors
Own program

Highlights

  • Working with families for over 10 years

Reviews & reputation

Updated Sep 30, 2026
4.7
19 ratings
  • 5★9 5-star ratings
  • 4★0 4-star ratings
  • 3★0 3-star ratings
  • 2★0 2-star ratings
  • 1★1 1-star ratings

Combined from Google and Yelp ratings. The star breakdown is from Google, which shows each review's rating. Forum and Trustpilot posts are counted as reviews but don't carry a star rating.

What reviewers say

AI summary of 12 reviews · can make mistakes

Reviewers, both intended parents and surrogates, overwhelmingly describe a small, personal agency that offers warm, hands-on support and takes time to explain the surrogacy process. Many mention feeling well informed, quickly answered and cared for at every stage, and several surrogates say they returned for a second journey. A few reviewers were unhappy, describing long silences and little communication while waiting to be matched.

Often praised

  • Personal, caring support throughout the journey
  • Patient, knowledgeable guidance on the process
  • Quick answers to questions

12 reviews match these filters.

  • Intended parentAug 13, 2025

    Family Matters Surrogacy is absolutely amazing! Breann, the owner, is truly one of a kind. She approaches intended parents with such genuine empathy and truly cares about making the surrogacy process as smooth and stress-free as possible. She’s an expert at what she does, always going above and beyond to support you every step of the way. One of the most special moments in our journey was when Breann found the perfect surrogate match for us. Something she just knew by instinct. She truly has a gift for understanding people and bringing the right matches together. Breann’s compassion shines through in everything she does. She gives her whole heart to ensure this journey feels less overwhelming and more joyful. Her surrogates are also incredible, caring, and dedicated, which speaks volumes about the type of agency she runs. I cannot recommend anyone more highly to start this life-changing journey. With Family Matters Surrogacy, you are truly in the best hands.

    View on Google (opens in a new tab)
  • SurrogateDec 7, 2024

    I cannot recommend Breann and Family Matters Surrogacy highly enough! As a surrogate, my experience has been absolutely incredible. Breann is everything you could ask for when it comes to an agency—personable, professional, and incredibly knowledgeable about the surrogacy process. It’s so refreshing to work with someone who truly cares and treats you like a person, not just a number in a system. She takes the time to understand your needs, provides constant support, and ensures you’re fully informed every step of the way. She is truly a gem in this field, and I wouldn’t trade the personal, compassionate experience I’ve had for anything. If you’re considering surrogacy, this is the agency you want to be with!!!

    View on Google (opens in a new tab)
  • SurrogateOct 29, 2024

    At first I loved it here because it was recommended . First off as far as I gone was first process which was the medical background to get my health history Breanne had me basically do this which I thought was weird because had to do all the work when it wasn’t my job but the coordinator “Breanne” she kept texting me to keep calling and trying to get my info which I did I went out of my way calling non stop talking to different people to get someone thing that should’ve been her job in the first place well after we got all the info she cleared me and said ok everything looks good now we’ll go to next step to find you and IP months go by I hear nothing from here I continue to text still nothing more month go by I still reach out and I tell her can u pls update me on if ur still interested of having me or let me know anything because it’s a year now and I been off of birth control for this reason and she lets me know yes I have interested IP’s pls hold off on birth control so I say ok thank now more time goes by I continue again text her still nothing back she can’t communicate with me or update me on anything I let it go more time goes by and I decide to call her and left her a voice message and still nothing at this point I’m over it because I found another surrogacy that’s are so loving and are there for me which I love Breanne is so unprofessionally and not commutative at all which I thought was so unprofessional especially when she told me to hold off on not going back on birth control and she goes MIA at least she can tell me hey I can’t find anyone at the moment interested or something but she can’t respond and find very odd I definately don’t recommend this place especially knowing what I know NOW … pic of my call to her no answer but left a voicemail and never reached me back

    View on Google (opens in a new tab)
  • Positive mentionSurrogateDec 14, 2023

    Summary: A surrogate writing a promotional-style blog post calls it the best agency in San Diego, saying the owner kept her well informed about the process and planned the journey so she felt comfortable throughout. Reads as marketing-adjacent content rather than an independent review, so weight accordingly.

    Read the original on Forums (opens in a new tab)

Google reviews are shown as written and link to the original. Forum, Yelp and Trustpilot entries are our short summaries of what was posted, linked to the source. Reviewer type is inferred from what each reviewer wrote.

For intended parents

Who they work with

  • LGBTQ+ intended parentsNot published
  • Single intended parentsNot published
  • International intended parentsNot published
  • Surrogates living outside the U.S.Not published

Costs

  • Fee structureUnclear from public information
  • Agency feeNot published — ask the agency
  • Escrow providerNot published — ask the agency
  • Typical time to matchNot published — ask the agency
Estimate your full journey cost →

For surrogates

Base compensation

Not published — ask the agency

Requirements

  • Age range21–38
  • Maximum BMI32 or lower
  • Prior pregnanciesAt least 1
  • Prior C-sectionsNot published — ask the agency
  • Raising own childNot published — ask the agency
  • SmokingNot published — ask the agency
  • Citizenship or residencyUS citizen or legal resident
  • States not acceptedNot published — ask the agency
  • Support personNot published — ask the agency

Requirements change — confirm with the agency before applying.

See which agencies fit you

Common questions about Family Matters Surrogacy

  • Family Matters Surrogacy accepts gestational surrogates between 21 and 38 years old.

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