Full-service

Fertility Source Companies

Mission Viejo, CA + 6 more officesFounded 2003

4.08 ratings · 10 reviews across 2 sources, out of 5 stars. Jump to reviews.

About Fertility Source Companies

Fertility Source Companies is a for-profit, full-service egg donation and gestational surrogacy agency operating under the legal entity The Donor Source International LLC. It works through two consumer-facing divisions: The Donor Source, which handles egg donation, and The Surrogacy Source, which handles gestational surrogacy. Trademark filings show the LLC owns the rights to all three names.

The company is headquartered in Mission Viejo, California, with additional offices in Santa Rosa and San Francisco, California; Northbrook, Illinois; Boston, Massachusetts; New York, New York; and Dallas, Texas. It describes itself as a national agency and says it works with LGBTQ+ intended parents, single parents, and intended parents living outside the United States. Surrogates are expected to be U.S. citizens living in an eligible state.

According to the agency, intended parents and surrogates are each assigned a dedicated Director who stays with them through the process, and candidates are screened through background checks, insurance review, psychological evaluation, and registered-nurse review of prior pregnancy records. Because it runs both programs in-house, the agency says intended parents can work with it for an egg donor, a gestational surrogate, or both. Its website also reports agency-supplied figures on babies born, average time to match, and typical journey length.

Leadership includes CEO Donna Raidy and VP of Operations Missi Lockwood. The agency's About page describes Raidy and a former CEO as founding members of SEEDS, the Society for Ethics in Egg Donation and Surrogacy, and Lockwood as holding program and conference roles with that organization. Third-party data places staffing at roughly a dozen people. Ownership has remained unchanged in recent years.

The company is accredited by the Better Business Bureau and holds an A+ rating. Eligibility requirements for surrogates, compensation figures, and accreditation details appear below.

Service model
Full-service
Team size
About 13
Founded
2003
Offices
7
Egg donors
Own program

Highlights

  • Works with LGBTQ+, single and international intended parents
  • Working with families for over 20 years

Reviews & reputation

Updated Oct 1, 2026
4.0
8 ratings
  • 5★6 5-star ratings
  • 4★0 4-star ratings
  • 3★0 3-star ratings
  • 2★0 2-star ratings
  • 1★2 1-star ratings

Combined from Google ratings. Forum and Trustpilot posts are counted as reviews but don't carry a star rating.

What reviewers say

AI summary of 10 reviews · can make mistakes

Reviews are mixed and split by perspective. Many positive reviews, several apparently from egg donors or others working with the donor program, praise friendly, attentive staff, steady communication and a process that felt easy and efficient. Reviews about the surrogacy side are largely negative, with applicants unhappy about how their applications were declined and one describing the program as stretched thin.

Often praised

  • Friendly, caring and attentive staff
  • Responsive, consistent communication
  • Smooth, efficient process

Worth asking about

  • Little explanation when surrogate applications are declined
  • Eligibility criteria for surrogate applicants

10 reviews match these filters.

  • SurrogateSep 25, 2024

    I spent an hour applying to be a surrogate and a few days later I try logging back in because I didn't hear anything and it said my account was suspended. I called to find out why and they said they don't work with people in my state. Surrogacy is legal in my state but they have certain laws that this company doesn't agree with. It would have been nice to get an email or phone call instead of just randomly suspending my account with no explanation, or even better, telling me they don't work with people in my state would be even better so I don't waste my time applying.

    View on Google (opens in a new tab)
  • SurrogateJul 10, 2019

    I applied here to be a surrogate and was oddly denied and Denise never told me in detail WHY I was denied besides I wasn't a good fit for surrogacy in her eyes. My Husband and I are financially stable and are at a point in our lives where we would love to help out a couple or individual in need. Anyways, I applied at another surrogate agency and was accepted with flying colors. My Medical Records passed, I passed my Psych test, both of our Criminal Background Checks were passed, everything. I feel like I was discriminated 100% by Denise Payne. I would not recommend this company if you're looking to be a surrogate.

    View on Google (opens in a new tab)
  • Reviewer type not statedJul 19, 2018

    I’ve been a donor and worked with this company since 2016. I am so impressed with the care and compassion they put into each individual case. I know they are passionate about being able to create families and I am proud to say that I am a part of that process. Thank you so much Donor Source & staff, you’re wonderful.

    View on Google (opens in a new tab)
  • Reviewer type not statedMay 16, 2018

    Really great people to work with and they made the whole process very easy for me.

    View on Google (opens in a new tab)

Google reviews are shown as written and link to the original. Forum, Yelp and Trustpilot entries are our short summaries of what was posted, linked to the source. Reviewer type is inferred from what each reviewer wrote.

For intended parents

Who they work with

  • LGBTQ+ intended parentsYes
  • Single intended parentsYes
  • International intended parentsYes
  • Surrogates living outside the U.S.No

Costs

  • Fee structureUnclear from public information
  • Agency feeNot published — ask the agency
  • Escrow providerNot published — ask the agency
  • Typical time to matchNot published — ask the agency
Estimate your full journey cost →

For surrogates

Base compensation

From $65,000

Published by the agency. Benefits and allowances are usually on top of this.

Requirements

  • Age range21–43
  • Maximum BMI32 or lower
  • Prior pregnanciesAt least 1
  • Prior C-sectionsNot published — ask the agency
  • Raising own childRequired
  • SmokingMust be a non-smoker
  • Citizenship or residencyU.S. citizen and resident of an eligible U.S. state (specific states not enumerated publicly)
  • States not acceptedNot published — ask the agency
  • Support personNot published — ask the agency

Requirements change — confirm with the agency before applying.

See which agencies fit you

Common questions about Fertility Source Companies

  • Fertility Source Companies accepts gestational surrogates between 21 and 43 years old.

Contact