Positive Surrogacy LLC, which operates as Positive Surrogacy, is a for-profit, full-service surrogacy agency based in Santee, California, in San Diego County. It was founded in 2016 and remains an active company under the same ownership. According to the agency, it is dedicated to matching future parents and surrogate mothers while ensuring a positive journey.
The organization is small and owner-operated, with roughly three people associated with it. Its public business profiles identify the two founders as women who are themselves former surrogates, and describe a team with thirteen years of combined experience in surrogacy. Because it is a full-service agency, its work spans the arc of a journey rather than a single step: bringing intended parents and gestational carriers together, and supporting both sides through the match and the pregnancy that follows.
The agency works from a single office in Santee and is reachable by phone and through its website, and it maintains an active presence on Facebook and Instagram. Several surrogates who have written publicly about working with Positive Surrogacy point to the owners' own experience as surrogates and to direct, hands-on contact with them, including for surrogates who live several hours from the office.
Eligibility requirements, fees, surrogate compensation and any licensing or Better Business Bureau details on file appear below this summary.
AI summary of 11 reviews · can make mistakes
Reviews are largely positive and come mostly from surrogates, who describe warm, personal support from start to finish and a team that understands surrogacy firsthand. The few intended parent reviews are negative, centering on a dispute over the agency's non-refundable fee after a match fell through soon after it was formalized.
11 reviews match these filters.
By far the best agency out there! Christine is by far the best and there every single step of the way! She cares so much about her surrogates and makes the experience simple smooth and overall the best experience. Her agency is called Positive surrogacy for a reason. I cannot wait to do another journey with this agency!
View on Google (opens in a new tab)Positive surrogacy made my surrogacy experience so joyful. They walked me through each step with compassion, knowledge and a high level of personal care which is so important. You aren’t just treated like a patient or customer or another number, you are treated like family. They offer so much support along the way, are quick to communicate no matter if the query is big or small. They truly make you feel important and valued. If you are wondering about becoming a surrogate I can tell you it is one of the best decisions you will ever make and the second best is choosing to go through Positive Surrogacy. They stand by their name and it will be one of the best adventures you will ever take
View on Google (opens in a new tab)Writing about a bad experience with Positive Surrogacy, basically a bait and switch. Around 2023 we were looking for a surrogate, and eventually found one with Positive Surrogacy. The process was basically they propose profiles, you show interest, they set up a meeting between you (parents) and surrogate to chat and set expectations, everything went fine. This is mostly free or a very modest fee. Then, once the "match" is official, the entire fee for the surrogacy agency is due, which was around 25,000, this should cover the entire journey, coordination with the surrogate, clinics, etc. Well, the match was formalized and paid for, a few weeks after we paid, the surrogate backed out due to personal reasons. The match was formalized end of November, 27 2023 and the surrogate backed out January 2024. This is where problems started. The agency then sent other profiles they felt were good enough, but folks need to understand that the surrogacy process is very personal and emotional, you can't just bait and switch. We kept asking if the original surrogate would become available again and got evasive answers, but 'hey, here are more profiles'. We want to work with surrogates we feel comfortable with, regardless of agency, we found none of them acceptable. We've been asking for a refund, they state that once the match is done, the fee is non refundable, which is understandable if the parents want to back out, or there are other major forces, but in this case, basically the match was undone weeks after being formalized and paid for, no work post match was done, ie, the surrogate had no medical procedures (legal contract with surrogate was pending psychological and medical clearance, which she never even scheduled), etc. It felt much of a bait and switch 'hey, here's an awesome surrogate', we match, pay and then 'oh, sorry, surrogate not available, but we keep the money'. As I said, they offered other surrogate profiles, but none came close to the one we had matched with. Other than finding surrogates and a matching call, the agency basically didn't do any other work for us.
View on Google (opens in a new tab)I recently finished my first surrogacy through Positive Surrogacy in November and I feel confident and comfortable about recommending them to anyone considering being a surrogate! They worked hard to match me with the best intended parents and made the entire journey an experience to remember! Bernadette and Christine are AMAZING! ❤ They are the owners of this agency and both have been surrogates multiple times, so they know about all the facets of surrogacy (physical, mental, emotional) firsthand. They answered all my questions quickly and thoroughly, and have held my hand through the whole process! I am 3 hours away from their office, and they still supported me throughout my entire journey.
View on Google (opens in a new tab)Google reviews are shown as written and link to the original. Forum, Yelp and Trustpilot entries are our short summaries of what was posted, linked to the source. Reviewer type is inferred from what each reviewer wrote.
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