About PrimeSurro

PrimeSurro, registered as Primesurro LLC, is a for-profit, full-service surrogacy agency based in Irvine, California. It was founded in 2019 and remains an active company. Its Better Business Bureau profile lists Yulun Jiang as chief executive officer and principal contact.

The agency works with intended parents and gestational surrogates, matching screened surrogates with intended parents and coordinating the journey from there. According to the agency, its staff bring more than 20 years of combined surrogacy and IVF experience across matching, case coordination, insurance, surrogacy law, and psychological support, so the program is structured to carry families and surrogates through the medical, legal, and emotional parts of the process rather than matching alone. The agency also says it guarantees a minimum additional benefit package for surrogates; compensation and fee details appear below.

PrimeSurro publishes its fee information, and the agency is a Better Business Bureau Accredited Business, accredited since November 2019, with an A+ rating. It operates from a single office in Irvine and serves clients from that location.

The agency publishes testimonials on its own website from both a surrogate and intended parents, describing the matching, transfer, and birth stages of their journeys. Eligibility requirements, fees, surrogate compensation, and accreditation details are listed in the sections below.

Service model
Full-service
Team size
About 20
Founded
2019
Offices
1
Egg donors
Not found

Highlights

  • Verified member of Better Business Bureau Accredited Business (accredited 2019-11-26, A+ rating)
  • Publishes its fee structure

Reviews & reputation

Updated Sep 30, 2026
4.5
51 ratings
  • 5★45 5-star ratings
  • 4★0 4-star ratings
  • 3★0 3-star ratings
  • 2★0 2-star ratings
  • 1★6 1-star ratings

Combined from Google ratings.

What reviewers say

AI summary of 47 reviews · can make mistakes

Most reviewers describe a positive experience with PrimeSurro, often mentioning a warm, family-like team that checks in regularly and answers questions quickly. Many surrogates say they have returned for second or third journeys. A smaller group of reviewers were unhappy, reporting unpaid medical bills, billing and paperwork problems, and staff who stopped responding once issues came up.

Often praised

  • Caring, family-like staff
  • Frequent check-ins and quick answers to questions
  • Smooth matching and overall process

Worth asking about

  • Handling of medical bills and insurance payments
  • Responsiveness when problems or disputes arise
  • Timeliness of reimbursements and payments

47 reviews match these filters.

  • Intended parentJul 10, 2024

    We are very happy with our experience with PrimeSurro! Special thanks to our surrogate mother, Katie, whose dedication and support have completely changed our lives for the better. Her compassion and commitment throughout the surrogacy journey were simply incredible. We are forever grateful for the amazing gift she has given us, and we couldn't have wished for a better surrogate. Thank you, PrimeSurro, for making our dream come true! ❤️❤️❤️

    View on Google (opens in a new tab)
  • Intended parentJul 3, 2024

    Somos una pareja mayor de España y queremos expresar nuestra infinita gratitud a PrimeSurro. Gracias a su increíble apoyo y profesionalismo, hemos podido tener no solo uno, sino dos hermosos bebés. PrimeSurro nos ha ayudado en dos ocasiones, y cada experiencia ha sido maravillosa. Nos han guiado y apoyado en cada paso del proceso, haciéndonos sentir siempre acompañados y seguros. Después de años de intentos, finalmente podemos abrazar a nuestros hijos, y esto no hubiera sido posible sin el equipo excepcional de PrimeSurro. Su dedicación y empatía han hecho nuestros sueños realidad. ¡Gracias, PrimeSurro, por todo lo que han hecho por nosotros y por nuestras dos preciosas joyas!

    View on Google (opens in a new tab)
  • Reviewer type not statedJun 7, 2024

    I recommend PrimeSurro.

    View on Google (opens in a new tab)
  • Intended parentJun 1, 2024

    Working with PrimeSurro to find a surrogate has been awesome! They're super friendly and full of love, which makes the whole process a breeze. I totally recommend them!

    View on Google (opens in a new tab)

Google reviews are shown as written and link to the original. Reviewer type is inferred from what each reviewer wrote.

For intended parents

Who they work with

  • LGBTQ+ intended parentsNot published
  • Single intended parentsNot published
  • International intended parentsNot published
  • Surrogates living outside the U.S.Not published

Costs

  • Fee structurePublished by the agency
  • Agency feeNot published — ask the agency
  • Escrow providerNot published — ask the agency
  • Typical time to matchNot published — ask the agency
Estimate your full journey cost →

For surrogates

Base compensation

Not published — ask the agency

Requirements

  • Age rangeNot published — ask the agency
  • Maximum BMINot published — ask the agency
  • Prior pregnanciesNot published — ask the agency
  • Prior C-sectionsNot published — ask the agency
  • Raising own childNot published — ask the agency
  • SmokingNot published — ask the agency
  • Citizenship or residencyNot published — ask the agency
  • States not acceptedNot published — ask the agency
  • Support personNot published — ask the agency

Requirements change — confirm with the agency before applying.

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